Job Opportunities

Door Guards direct patrons away from unauthorized areas, organize patrons in orderly lines outside gates, conduct entry screenings outside gates and are responsible for knowing and enforcing building policies. 

The Bryce Jordan Center is looking for individuals responsible for performing work as needed to clean, maintain and prepare for events at the facility. Duties include skilled and semi-skilled tasks, which often require heavy lifting and a high degree of physical exertion. Typical duties include: Participate in all aspects of the conversion process in preparation for events. Duties may include setting up and tearing down flooring, portable chairs, barricades, staging, tables, other furnishings and equipment. Perform varies duties to ensure the day-to-day operations of the facility are met. These include but, are not limited to loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies. Assist with pre/post event cleaning and janitorial tasks including, but not limited to, sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing and waxing. Report irregularities, discrepancies, safety or damage concerns or loss of property promptly to Supervisor. Other duties may be assigned. Work hours are various depending on the event schedule including nights, weekends and holidays, as needed. Typical schedules are from 10:30pm to 7am, for 3rd shift and 2nd shift start times vary from mid-morning to 2PM. Schedules are typically provided a month in advance. We are looking for individuals who: Have knowledge of practices related to cleaning and maintaining a facility, event set up, and proper use and care of hand/power tools. Demonstrate a positive attitude and willingness to learn. Follow all policies/procedures, risk management, safety precautions, rules, regulations, and emergency procedures established at the facility. Follow oral and written instructions and communicate effectively. Work effectively under pressure and/or stringent schedule and produce accurate results. Work both independently and as part of a team. Maintain an effective working relationship with guests, employees, exhibitors, and others encountered in the course of employment. Remain Flexible and adjust to situations as they occur.

The Food & Beverage Department runs the Concession Stands during all events and provides Catering for backstage, meeting rooms, receptions, socials, etc.

Guest & VIP Services answer/address patron questions/concerns, address all ADA concerns (wheelchairs, boxes, etc.), collect and store lost and found items. 
This position is currently filled, please check back later for availability or see our many other part-time positions currently hiring.

The Merchandise Department is responsible for selling tee shirts, programs and other novelty items for concerts, checking inventory, stocking sales locations, and setting up displays.  This Staff is also accountable for proper use of cash handling procedures, receipts and credit card machines.  Excellent customer service and communications skills.  The hours are normally early afternoon through event end.

The Stage Department is responsible for the set up and tear down of all live entertainment events presented at the BJC.  This staff will work directly with touring personnel to assist in setup and tear down of events.  The hours are normally early morning/daytime for a show setup (load in) and late evening immediately following an event for tear down (load out). Excellent teamwork, attention to detail, and punctuality is required. 

Responsibilities include becoming familiar with multiple venue seating layouts to assist customers in choosing their seats, use of ticketing software, cash handling, credit card processing and assisting customers by telephone.

Ticket Takers are one of the very first team members that our guests meet as they enter for their event. Ticket Takers will greet every guest as they enter the doors, assist in our touchless ticket scanners and direct patrons toward their seats. For student shows and tickets, they are responsible for checking student IDs. Ticket Takers will also assist in answering and addressing guest’s questions and concerns.

Ushers greet every patron and ask to help them find their seats. They seat patrons in their ticketed seats, maintain clear aisles, and help ensure patrons’ safety. 

The Bryce Jordan Center is seeking a Facilities Supervisor to join our Operations team. The ideal candidate will thrive in a fast-paced work environment and be able to supervise crews and oversee work to be completed at the facility. Operations maintains the facility, provides setup and conversion of various aspects including the installation and removal of the portable basketball floor and associated arena seating setup requirements along with ancillary spaces. Custodial service is supervised along with preventative maintenance of the facility performed by in-house technicians. Bryce Jordan Center’s standard of quality is industry recognized and paramount to our mission at the facility.

Responsibilities for the Facilities Supervisor include but are not limited to:

• Hire, train, evaluate and supervise skilled and/or semi-skilled employees (the size of the crew is not typically large and the employees are typically in one trade discipline)
• Provide and assist with the development of training programs for employees; maintain accurate records
• Manage employee relations issues (including discipline); may make recommendations and seek guidance as necessary
• Investigate accidents; perform inspections of work and worksites
• Implement, enforce and make recommendations for work rules, policies, and procedures
• Coordinate activities of assigned staff; determine staff and plan work schedule (OT, vacation requests, timecards)
• Coordinate and administer subcontracted workforce
• Prepare and monitor budget; work within established budget or spending limit
• Estimate costs and prepare project requests; function as project leader
• Research, recommend, and order materials; coordinate work with outside vendors and contractors
• Plan and schedule maintenance in area of expertise; may schedule shutdowns
• Purchase materials, maintain, control and regulate usage of inventory
• Evaluate, prioritize and assign work orders
• Review and analyze reports; may make recommendations based on reports
• Develop and maintain relationships with internal and external customers, designated vendors, and trade or industry organizations; resolve issues or may make recommendations on how to resolve issues
• Provide technical expertise within the unit; provide technical leadership on group projects; review specifications for systems within area of expertise and monitor programs in your assigned area; analyze problems and recommend solutions

TYPICAL EDUCATION & EXPERIENCE

• Associate’s Degree or higher and 4+ years related experience, oOr an equivalent combination of education and experience.